E-governmental Services for Entrepreneurs in the Baltic Sea Region—An Empirical Study

E-government is a popular topic in the political agenda, but often the e-services have been made more from the government point of view and are technology driven. Thematic developments which would take into account the special needs of entrepreneurs and would therefore help to reduce their administrative burdens are missing. The current analyses used customer-oriented approach to understand what the SMEs are thinking about e-government. The article is based on semi-structured interviews conducted in the project Egoprise bringing into focus the needs of the entrepreneurs, and gives hints about what should be considered who e-government could become a tool for reducing administrative cost, achieve a better government and support innovative solutions for growing entrepreneurship.